Roadside Assistance

A woman wearing an orange safety vest sets up a warning triangle on the side of a road at sunset. A red car is visible in the background.

Peace of mind for your next adventure: roadside assistance when you need it

Overhead view of a technician in orange and blue safety gear working under the hood of a dark Volkswagen car.

24-hour VW roadside assistance program⁠

24-Hour Roadside Assistance unites a highly skilled team of customer service experts and an extensive nationwide towing network, providing support when you need it most. Roadside Assistance services includes:

Towing
Collision towing
Flat tire service
Lock-out service
Fuel delivery service
Out-of-Charge service (EV)
Battery jump start
Trip interruption benefits

A beige SUV is parked in an urban setting at night. A man is walking towards the car, carrying a pizza box.

New-vehicle warranty

4-year/80,000 km* new-vehicle limited warranty wear & tear items and adjustments excluded after initial 12 months/20,000 km*

Powertrain
5-year/100,000 km* powertrain limited warranty

Corrosion perforation warranty period
7-year / unlimited km limited warranty against corrosion perforation

Roadside assistance
4 years/80,000 km*

For warranty information on 2017 or older models, consult your owners’ manual.

*Wichever occurs first

A family (two adults and two children) sits in the open cargo area of an SUV parked on a beach, smiling and talking.

Certified pre-owned warranty

Choose between our CPO Assurance Program and Premium

Assurance Program :

Remaining new-vehicle limited warranty
6 months of roadside assistance
3 months of SiriusXM® satellite radio
CARFAX® vehicle history report

Premium Assurance Program :

Remaining new-vehicle limited warranty plus additional 2-year/40,000 km limited extended warranty
2 years/40,000 km of roadside assistance
3 months of SiriusXM® satellite radio
CARFAX® vehicle history report

A female mechanic in overalls is wiping her hands with a blue cloth in front of a car with its hood open in a service bay.

Recall information

Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emission standards.

In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.

Close-up of the top of a Volkswagen engine, showing the VW and TDI logos on the engine cover.

TDI warranty

If you are the current owner or lessee of a 2.0L or 3.0L TDI vehicle and an authorized Canadian dealer has performed the approved emissions system modification on your vehicle, you are eligible for an extended emissions warranty.